Shipping Policy

At WeLoveMochi, we work with trusted logistics partners to ensure your order arrives safely and efficiently – no matter where you are in Australia.

We use a smart shipping system to allocate the most suitable courier service for your location and parcel size. This includes Australia Post, CouriersPlease, Fastway, APD, TNT/FedEx, and Toll IPEC.

Please note: We’re unable to accommodate specific courier preferences at this time.

Handling Time

Orders are typically processed and dispatched within 3 business days, excluding weekends and public holidays.

Delivery Address Requirements

  • Signature on delivery is available for parcels over 1kg at no extra charge
  • We’re unable to deliver to P.O. Boxes, Parcel Lockers, or Parcel Collects.
  • Shipping rates listed include GST.

Shipping Rate Table (Australia Only)

Your shipping fee is calculated based on destination and total order weight. Refer to the guide below:

South Australia – Metro

Weight Range

Cost

0kg – 1kg

$7.76

1kg – 25kg

$8.10

25kg – 50kg

$15.52

50kg – 75kg

$22.94

75kg – 100kg

$40.76

100kg – 120kg

$45.93

Over 120kg

$91.86

A $3 surcharge may apply to selected outer metro areas.

VIC / NSW – Capital City

Weight Range

Cost

0kg – 0.5kg

$8.36

0.5kg – 1kg

$10.29

1kg – 3kg

$12.60

3kg – 5kg

$16.01

5kg – 10kg

$20.63

10kg – 25kg

$21.56

25kg – 50kg

$41.31

50kg – 75kg

$51.69

Over 75kg

$103.38

WA / ACT / QLD – Capital City

Weight Range

Cost

0kg – 0.5kg

$9.36

0.5kg – 1kg

$10.78

1kg – 3kg

$14.86

3kg – 5kg

$17.16

5kg – 10kg

$21.78

10kg – 25kg

$25.25

25kg – 45kg

$40.16

45kg – 65kg

$54.95

Over 65kg

$109.90

Long-Haul Interstate Metro

Weight Range

Cost

0kg – 0.5kg

$10.62

0.5kg – 1kg

$14.47

1kg – 3kg

$18.32

3kg – 5kg

$20.63

5kg – 10kg

$24.70

10kg – 25kg

$33.89

25kg – 50kg

$63.14

Over 50kg

$126.28

Regional Australia

Weight Range

Cost

0kg – 0.5kg

$10.95

0.5kg – 1kg

$15.35

1kg – 3kg

$20.34

3kg – 5kg

$21.95

5kg – 10kg

$31.57

10kg – 15kg

$43.95

15kg – 20kg

$48.35

20kg – 25kg

$49.45

25kg – 43kg

$91.25

Over 43kg

$182.50

Remote Australia

Weight Range

Cost

0kg – 0.5kg

$11.45

0.5kg – 1kg

$16.01

1kg – 3kg

$20.63

3kg – 5kg

$25.25

5kg – 10kg

$40.16

10kg – 15kg

$50.49

15kg – 25kg

$85.64

25kg – 43kg

$126.40

Over 43kg

$252.80